Support
We're here to help! Reach out anytime.
Frequently Asked Questions
How do I upgrade my plan?
Visit the upgrade page to choose your plan. You can upgrade or downgrade at any time.
How does billing work?
We bill monthly or annually through Stripe. Your subscription renews automatically until cancelled. You can cancel anytime and keep access until the end of your billing period. Create an account to get started.
What is the Library?
The Library is your personal knowledge base. Capture articles, ideas, notes, and more from anywhere. Ideari's AI automatically summarizes and organizes everything for you.
What is "Explore with AI"?
Click "Explore with AI" on any library item to dive deeper with AI assistance. Ask questions, get insights, and your conversations are automatically saved as explorations you can continue anytime.
Which AI models are available?
We offer three powerful models: GPT-5 Mini (OpenAI) for fast, capable responses; Claude Sonnet 4 (Anthropic) for deep analysis and writing; and Mistral Large 3 for multilingual tasks.
Is my data secure?
Yes. We use industry-standard encryption and never sell your data. You can delete your library items, conversations, and account at any time. Read our privacy policy for details.
Can I export my data?
Yes! You can export your data from your privacy dashboard. We believe in giving you full control over your data.