Support

We're here to help! Reach out anytime.

Email Us

Send us an email and we'll get back to you within 24 hours.

support@ideari.ai

Frequently Asked Questions

How do I upgrade my plan?

Visit the upgrade page to choose your plan. You can upgrade or downgrade at any time.

How does billing work?

We bill monthly or annually through Stripe. Your subscription renews automatically until cancelled. You can cancel anytime and keep access until the end of your billing period. Create an account to get started.

Can I export my conversations?

Yes! You can export your conversations from your privacy dashboard. We believe in giving you full control over your data.

Which AI models are available?

We support models from OpenAI (GPT-5, GPT-4o), Anthropic (Claude Sonnet, Opus, Haiku), Google (Gemini), Mistral, and X.ai (Grok). Available models depend on your subscription tier.

Is my data secure?

Yes. We use industry-standard encryption and never sell your data. You can delete your conversations, memories, and account at any time. Read our privacy policy for details.

What is conversation branching?

Branching lets you explore different conversation paths from any point. Ask a question, then branch to try different approaches or compare how different AI models respond.